Returns & Exchanges
At WishCare, we want you to feel confident in your skincare journey; if you are not completely satisfied with your purchase, we offer a hassle-free return and exchange process within 15 days of delivery. Please ensure that items are unused and remain in their original packaging to qualify for a full refund.
Initiate Request
Visit our Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Quality Verification
Upload clear photos of the product and its packaging to help our team verify the condition of the items for a quick approval.
Secure Packaging
Once approved, pack the products securely in their original box to prevent damage during transit and attach the provided shipping label.
Refund Processing
After our warehouse receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing